Shipping
Shipping delivery time and cost
We ship to the United States, Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, New Zealand, Spain, Sweden and the United Kingdom .
You can select either next business day delivery or three business day delivery for most destinations. We cannot ship to hostels, hotels or motels. Shipping to a home or work address is preferable.
Buy today to ensure delivery before you leave – don’t leave it until the last minute.
Shipping to the United States
Your package will be shipped to you by Fedex, UPS or United States Postal Service (USPS)
You must place your order by 4pm Boston US time between Monday to Friday for next day delivery.
We do not ship to Alaska, Hawaii and US Virgin Islands.
Tracking is available unless specified. Delivery time may be quicker than specified, but not guaranteed.
| Delivery type | Shipping | Price US$ |
|---|---|---|
| Next business day by 10.30am (Phone) | UPS | $48 |
| Next business day by 6.00pm (Phone) | UPS | $39 |
| 2 business days by end of day (Phone) | UPS | $24 |
| 3 business days by end of day (Phone) | UPS | $19 |
| 5 business day by end of day (Phone) | Fedex | $15 |
| Next business day by 10.30am (SIM card) | UPS | $29 |
| Next business day by 6.00pm (SIM card) | UPS | $25 |
| 2 business days by end of day (SIM card) | UPS | $19 |
| 3 business days by end of day (SIM card) | UPS | $17 |
| 5 business days by end of day (SIM card) | UPS | $12 |
| PO Box and Military Base Addresses 5 business days no tracking (Phone) | USPS | $15 |
| PO Box and Military Base Addresses 5 business days no tracking (SIM card) | USPS | $10 |
Shipping to Australia
Your package will be shipped to you by Australian Air Express or Australia Post
You must place your order by 3pm Melbourne Australia time between Monday to Friday for next day delivery.
| Delivery type | Shipping | Price US$ |
|---|---|---|
| Next day with tracking (Phone or SIM) | AAE | $17 |
| 2 Business days with tracking (Phone or SIM) | AAE | $13 |
| Next day with no tracking (SIM)* | Australia Post | $7 |
* Outside the next business day delivery network, the delivery time will be 2-3 business days.
Shipping to New Zealand
Your package will be shipped to you by Australian Air Express or Australia Post
| Delivery type | Shipping | Price US$ |
|---|---|---|
| 3-4 Business days delivery to New Zealand with no tracking (SIM Card) | Australia Post | $7 |
| 3-4 Business days delivery to New Zealand with tracking (Phone or SIM) | AAE | $40 |
Shipping to Canada
Your package will be shipped to you by Purolator
You must place your order by 12 noon Toronto, Canada time between Monday to Friday for the quickest delivery.
Tracking is available unless specified.
| Delivery type | Shipping | Price US$ |
|---|---|---|
| 1-4 Business days depending on location (Phone) | Purolator | $21 |
| 2 Business days (SIM card) | Purolator | $21 |
| 2-5 Business days depending on location with no tracking (SIM card) | Canada Post | $7 |
Shipping to Europe
(Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Spain, Sweden and Switzerland)
Your package will be shipped to you by Royal
Mail
For same day dispatch, you must place your order by 2pm London time, Monday to Friday
| Delivery type | Price US$ |
|---|---|
| Up to 7 business days with tracking (Phone) | $25 |
| Up to 7 business days with tracking (SIM) | $17 |
| Up to 7 business days without tracking (SIM) | $5 |
Shipping to the United Kingdom
Your package will be shipped to you by Royal Mail
You must place your order by 2pm London time between Monday to Friday for next day delivery.
| Delivery type | Price US$ |
|---|---|
| Next day with tracking (Phone) | $20 |
| Next day with tracking (SIM) | $15 |
| Next day without tracking (Phone) | $9 |
| Next day without tracking (SIM) | $5 |
Damaged, Lost or Incorrect Orders
Damaged in transit
If goods arrive in damaged condition, you must contact the shipping company immediately.
Lost or missing orders
If goods are lost or missing use your tracking number to track your order
Incorrect goods
If you receive incorrect or incomplete goods, please contact Customer service as soon as possible.